"First Monday report landed before I woke up. 1m 42s first reply across the whole weekend, every handover note filled. I stopped checking the inbox at night."
We put trained chatters on your account in fixed shifts, with a lead watching replies and a paper trail every Monday. If someone coasts, we replace them. In writing.
You buy staffed hours with supervision attached. Same faces on the same hours, so regulars stop noticing the handover.
Daily coverage, 6 or 7 days a week. Agents stick to their slot, continuity for fans, predictability for you.
A lead agent reviews every shift, flags slow replies and missed upsells, and escalates before it reaches you. You never chase a chatter.
Someone coasts or quits, we replace them free within 60 days. In the agreement, not in the DMs.
A trimmed feed from a supervised shift. Type something: the console answers the way our agents are trained to: fast, warm, always selling the next step.
Two founders on trial this month at a reduced rate, in exchange for a case study. That's the whole sales pitch.
Four moves. You know what happens on which day.
Platform, volume, hours, tone, hard boundaries. Voice, pet names, escalation rules, tested before anyone touches the inbox.
Paid upfront, cheap enough to walk away from. You see real replies before committing to a schedule.
Response times, revenue per shift, PPV conversion, flags from the lead. No chasing, no screenshots.
Rates drop at three seats and again at five. Same lead, same format, more hours.
What lands in your inbox every week, per agent, per shift. Switch tabs. This is the product as much as the replies are.
| Metric | This week | Target | Status |
|---|---|---|---|
| First response time | 1m 42s | < 3m | On target |
| Revenue per shift | $412 | $380 | Above |
| PPV conversion | 18.4% | 15% | Above |
| Chats handled | 1,284 | - | - |
| Hours logged | 48.0 | 48.0 | Complete |
| Missed upsell flags | 3 | 0 | Review |
| Shift handover notes | 6/6 | 6/6 | Complete |
Early operators, paid trials, real sheets. Swap these for your case studies once the first two seats close.
"First Monday report landed before I woke up. 1m 42s first reply across the whole weekend, every handover note filled. I stopped checking the inbox at night."
"Trial seat paid for itself in week one. The lead flagged two upsells my last chatter would have missed, and the PPV attach rate jumped to 18 percent."
"Handover notes are the thing. Same two agents on my night slot for a month, zero missed flags in the last two weeks. Docked one star because onboarding took 9 days, not 7."
The six questions every agency asks. Straight answers.
Prepaid, monthly or per two-week block. We invoice before the block starts because agent hours are paid from that invoice. Flat rate for hours, no rev-share.
No. They work inside your CRM (Infloww, OnlyMonster or similar) with individual logins. Every session is logged to a named agent.
Replaced within 60 days, free. The two-week trial seat exists so you find out before committing.
Yes. Persona doc: voice, pet names, hard limits, escalation, written before the first shift, tested before go-live.
8, 12 or 24 hours a day, six or seven days a week. Set to your audience's peak hours, not ours.
Signed before any access. Mutual NDA plus a service agreement covering scope, hours and the replacement clause.