Managed chat teams · for subscription platforms Shift A, on duty now

Nobody waits in your inbox.

We put trained chatters on your account in fixed shifts, with a lead watching replies and a paper trail every Monday. If someone coasts, we replace them. In writing.

Tonight02:00 to 10:00 EET
Shift A · Agent R.1,284 chats · 1m 42s
Shift B · Agent K.1,102 chats · 2m 05s
Lead · on review3 upsell flags caught

Coverage, not
freelancers.

You buy staffed hours with supervision attached. Same faces on the same hours, so regulars stop noticing the handover.

8 / 12 / 24h

Fixed shifts

Daily coverage, 6 or 7 days a week. Agents stick to their slot, continuity for fans, predictability for you.

1 lead

Supervised team

A lead agent reviews every shift, flags slow replies and missed upsells, and escalates before it reaches you. You never chase a chatter.

60 days

Replacement in writing

Someone coasts or quits, we replace them free within 60 days. In the agreement, not in the DMs.

This is what
a shift looks like.

A trimmed feed from a supervised shift. Type something: the console answers the way our agents are trained to: fast, warm, always selling the next step.

Two founders on trial this month at a reduced rate, in exchange for a case study. That's the whole sales pitch.

VK VIP fan threadOnlyFans CRM · card on file
Shift A02:14:33$0

On the roster
in a week.

Four moves. You know what happens on which day.

Day 1: Brief

We write your persona doc

Platform, volume, hours, tone, hard boundaries. Voice, pet names, escalation rules, tested before anyone touches the inbox.

You send links
Day 2-3: Trial seat

One agent, one shift, two weeks

Paid upfront, cheap enough to walk away from. You see real replies before committing to a schedule.

Paid trial
Every Monday: Report

The same one-pager, forever

Response times, revenue per shift, PPV conversion, flags from the lead. No chasing, no screenshots.

Paper trail
Month 2+: Scale

Add seats as volume grows

Rates drop at three seats and again at five. Same lead, same format, more hours.

- volume discount

Monday's
paper.

What lands in your inbox every week, per agent, per shift. Switch tabs. This is the product as much as the replies are.

Weekly performance: Agent R.Wk 46 · signed: lead
MetricThis weekTargetStatus
First response time1m 42s< 3mOn target
Revenue per shift$412$380Above
PPV conversion18.4%15%Above
Chats handled1,284--
Hours logged48.048.0Complete
Missed upsell flags30Review
Shift handover notes6/66/6Complete
Figures shown are a sample. Yours uses your account's live data, same sheet, every Monday.

Field notes
from trial seats.

Early operators, paid trials, real sheets. Swap these for your case studies once the first two seats close.

★★★★★

"First Monday report landed before I woke up. 1m 42s first reply across the whole weekend, every handover note filled. I stopped checking the inbox at night."

MM., agency owner4 creators, Fansly · Oct 2026 trial
1m 42s first reply
★★★★★

"Trial seat paid for itself in week one. The lead flagged two upsells my last chatter would have missed, and the PPV attach rate jumped to 18 percent."

DD., solo operator1 creator, OF · Sep 2026 trial
18.4% PPV conversion
★★★★★

"Handover notes are the thing. Same two agents on my night slot for a month, zero missed flags in the last two weeks. Docked one star because onboarding took 9 days, not 7."

KK., ops managerAgency roster, 12h cover · trial
6/6 handovers

Asked before
signing.

The six questions every agency asks. Straight answers.

Prepaid, monthly or per two-week block. We invoice before the block starts because agent hours are paid from that invoice. Flat rate for hours, no rev-share.

No. They work inside your CRM (Infloww, OnlyMonster or similar) with individual logins. Every session is logged to a named agent.

Replaced within 60 days, free. The two-week trial seat exists so you find out before committing.

Yes. Persona doc: voice, pet names, hard limits, escalation, written before the first shift, tested before go-live.

8, 12 or 24 hours a day, six or seven days a week. Set to your audience's peak hours, not ours.

Signed before any access. Mutual NDA plus a service agreement covering scope, hours and the replacement clause.

Send the platform, the hours, the volume.
@chatdeskhq
Telegram first, fastest reply.
hello@chatdesk.pro
Answer within 12 hours.